Stay Smart and Safe: Protect Yourself from Medicare Scams During Open Enrollment

Medicare scams, open enrollment, older woman thinking while holding phone

Medicare’s Open Enrollment Period runs from October 15 to December 7 — the time to review your coverage and make changes for 2026. Unfortunately, it’s also prime time for scams and misleading marketing.

Here’s how to stay safe:

Medicare doesn’t send sales reps. If someone calls or visits claiming to be from Medicare, it’s a scam.
Ignore unsolicited calls and emails. Plans and agents must have your permission to contact you.
Protect your personal information. Never share your Medicare or Social Security number with anyone who contacts you unexpectedly.
Take your time. Don’t feel pressured — you can compare and verify your options before deciding. Contact the plan directly to confirm benefits, copayments, and whether your providers are in-network.
Get help from trusted sources. Contact your local Health Insurance Counseling and Advocacy Program (HICAP) for free, unbiased Medicare counseling.

If you suspect fraud or misleading marketing, call the California Senior Medicare Patrol (SMP) at 1-855-613-7080. SMP can help review, report, and resolve suspected scams.

Remember, protect your personal information, be wary of unsolicited contact, get all details in writing, and verify-verify-verify! Stay alert, report marketing abuses and make informed choices this Open Enrollment. HICAP and SMP are here to help!

For more information, see:

Karen Joy Fletcher

Our blogger Karen Joy Fletcher is CHA’s Communications Director. With a Masters in Public Health from UC Berkeley, she is the online “public face” of the organization, provides technical expertise, writing and research on Medicare and other health care issues. She is responsible for digital content creation, management of CHA’s editorial calendar, and managing all aspects of CHA’s social media presence. She loves being a “communicator” and enjoys networking and collaborating with the passionate people and agencies in the health advocacy field. See her current articles.