Medicare’s Open Enrollment Period runs from October 15 to December 7 — the time to review your coverage and make changes for 2026. Unfortunately, it’s also prime time for scams and misleading marketing.
Here’s how to stay safe:
✅ Medicare doesn’t send sales reps. If someone calls or visits claiming to be from Medicare, it’s a scam.
✅ Ignore unsolicited calls and emails. Plans and agents must have your permission to contact you.
✅ Protect your personal information. Never share your Medicare or Social Security number with anyone who contacts you unexpectedly.
✅ Take your time. Don’t feel pressured — you can compare and verify your options before deciding. Contact the plan directly to confirm benefits, copayments, and whether your providers are in-network.
✅ Get help from trusted sources. Contact your local Health Insurance Counseling and Advocacy Program (HICAP) for free, unbiased Medicare counseling.
If you suspect fraud or misleading marketing, call the California Senior Medicare Patrol (SMP) at 1-855-613-7080. SMP can help review, report, and resolve suspected scams.
Remember, protect your personal information, be wary of unsolicited contact, get all details in writing, and verify-verify-verify! Stay alert, report marketing abuses and make informed choices this Open Enrollment. HICAP and SMP are here to help!
For more information, see:
- Our handout: Medicare Open Enrollment is Here – Tips to Make the Most of Your Choices & Prevent Enrollment Scams available in English, Spanish and Chinese
- Our Medicare Marketing Abuse Alert (available in English & Spanish)




