About California Health Advocates
Founded in 1997, California Health Advocates is the leading Medicare advocacy and education non-profit in California. We receive financial support from private and public organizations. See our grantors and sponsors, meet our staff, read articles mentioning CHA, or read about our first 10 years. Our work includes:
Advocacy: Advocating on behalf of Medicare beneficiaries and their families, we target federal and state level legislators and their staff through media and educational campaigns. We also build and lead coalitions of strategic partners concerned with Medicare-related issues, such as the California Medicare Coalition.
Policy: As the premiere watchdog organization for Medicare in California, we conduct public policy research to support improved rights and protections of Medicare beneficiaries and their families. We frequently partner with other statewide and national Medicare organizations to promote policies that positively impact Medicare.
We provide accurate and up-to-date Medicare information for both Medicare beneficiaries and their families — and the, advocates and providers who serve them.
For California beneficiaries and their families: Our website provides Medicare information organized by topic, with English and Spanish podcasts available in several sections. We also support the state’s Health Insurance Counseling & Advocacy Program (HICAP) who work directly one-on-one with California’s Medicare population through our trainings, technical assistance and educational materials.
For Medicare professionals: We provide current Medicare information and education through this website, our e-newsletter, blog articles, policy briefs and our widely-used fact sheets concerning the Medicare’s most pressing issues, all available in the For Professionals section of our website. Our expert staff trainers also provide educational workshops, training and consultation to professionals, including HICAP counselors and staff on comprehensive Medicare topics and policy issues.
Learn about the Senior Medicare Patrol (SMP) project and how SMP counselors can help you resolve fraud related questions and provide education on Medicare fraud prevention.
Send Us Your Comments
Do you have comments or concerns about your Medicare coverage? Issues regarding getting your needed prescriptions from your Part D plan, or a Medicare Advantage plan representative’s marketing practices? Let us know at firstname.lastname@example.org.
Hearing how Medicare is working for you is an important part of our advocacy efforts to make sure Medicare works well for all beneficiaries. Your comments help guide our recommendations with key state and national policy makers.
Contributing to Our Work
We seek tax-deductible contributions and sponsors to support our high quality educational events and publications. We are a private, nonprofit 501(c)(3) charity, and donations are tax deductible to the extent allowed by law.
- California Health Advocates
- 5380 Elvas Avenue, Suite 221
- Sacramento CA 95819
"In January, my doctor sent a claim to Medicare for a walking boot which I needed for a medical condition. Medicare denied the claim even though the boot was a covered item. Since the doctor was not paid, he insisted that I pay $284.85 out of pocket, which I paid, however I was sure this was not a fair practice.
I brought my case to the California Senior Medicare Patrol and Sandy Morales, Complex Case Manager, worked on the issue for several months. She was an intermediary between Medicare and my doctor and after several conversations, she was able to convince the doctor to re-submit the claim for the boot, along with the appropriate documentation indicating medical necessity.
Bottom line: in September, Medicare paid the doctor for the valid claim and the doctor reimbursed me for the full $284.85.
Thank you Sandy and Senior Medicare Patrol for being such a strong advocate for a grateful Medicare beneficiary."