Testimonials

I would love to express how valuable and appreciated my call with one of your wonderful advocates today!!!    I am positive you are already aware, but most definitely wanted to take the time and thank you and thank Jasmine!   Jasmine’s willingness to carefully listen and help, was so wonderful and refreshing!!!  I hope she can be promoted and given a raise to help educate others. Thank You so very much!

We thought all hope to recover what we thought was an overpayment to a facility was gone, until we were referred to the Senior Medicare Patrol by our local Council on Aging. With the caring, follow-through, and determination of Sandy Morales who assisted us with the process, we got our money back. Many thanks to the people who watch over seniors like us.

Thanks to Bonnie Burns at California Health Advocates for taking my call and explaining the retiree medicare supplemental plan that is currently provided by my previous employer and the Employer Group Medicare Advantage Plan that is being offered to retirees for the coming year. Bonnie’s description of how these plans work and our discussion of their pro’s and con’s was very helpful and appreciated.

Kudos to Bonnie Burns from California Health Advocates on the August 23, 2021 post on “CalPERS [Long-term Care Insurance] Settlement & Premium Increase.” As a class member of the settlement, I have expended considerable effort to sort out a vast amount of confusing and conflicting information. The article by Ms. Burns is unbiased, clear and factual.  The terms of the settlement are concisely summarized, and I was especially impressed by the clarification on the premium increase.  The writeup on “The Number of Years of Coverage”,  “Premium Increase ~ Making Changes to Your CalPERS Coverage” and “Negotiation Tools And The Next…

Spoke to Bonnie Burns today re: CalPERS Long Term Care program and the class action lawsuit. I was seeking an objective but knowledgeable expert about this particular program and she fit the bill.  She offered some options to think about and possible “red flags” to look for as we explore a possible replacement policy.  She returned my call in less than 24 hours, which was very impressive since I’ve been leaving messages at other places and it would take days to 2 weeks to get a call back. I’m glad that I found the HICAP website as it will be…

I would like to express my gratitude to California Health Advocates (CHA), Senior Medicare Patrol (SMP), for always being responsive to our requests for assistance.  They are miracle workers when it comes to eliminating barriers to access to Medicare benefits.