Welcome Rose Morales – New Case Intake Analyst Joins CHA/SMP Team

Rose Morales

We have some good news to share. We recently hired our newest staff member to join our CHA SMP team. Please join us in giving a warm welcome to Rose Morales!

Rose is our new Case Intake Analyst. Prior to joining, she worked as a Healthcare Claims Recapture Specialist for Performant where she held numerous responsibilities in terms of analyzing and investigating Medicare, Medi-Cal, and Medicaid regulations and policies.

Additionally, she has 10 years of work experience in the healthcare administration field where her knowledge on medical claims also grew. As her experience and knowledge continued to expand, so did her passion to serve, protect, and advocate for the underserved community.

For CHA SMP, she is responsible handling our SMP fraud cases, examining trends, analyzing data and identifying patterns of fraudulent activity. She will work closely with our partners across the state and nationwide, including the Administration for Community Living, Office of Inspector General and the Centers for Medicare and Medicaid Services. Rose will also present findings and fraud prevention recommendations to federal agencies, law enforcement agencies, and other relevant parties, and will work with our team in providing training and Medicare fraud prevention education to Medicare beneficiaries, healthcare providers, and other stakeholders statewide.

Welcome Rose! We are thrilled you are here!

See our website for a full list of Our Team.

Karen Joy Fletcher

Our blogger Karen Joy Fletcher is CHA’s Communications Director. With a Masters in Public Health from UC Berkeley, she is the online “public face” of the organization, provides technical expertise, writing and research on Medicare and other health care issues. She is responsible for digital content creation, management of CHA’s editorial calendar, and managing all aspects of CHA’s social media presence. She loves being a “communicator” and enjoys networking and collaborating with the passionate people and agencies in the health advocacy field. See her current articles.