Welcome Catheyrn! New Administrator Joins Our CHA/SMP Team

Catheryn Mercado

We have some good news to share. Catheryn (Cat) Mercado is our new Membership, Events & Operations Administrator. Please join us in giving her a warm welcome!

Catheryn (Cat) brings a wealth of professional experience to our team with over 15 years in the nonprofit arena and will make a positive difference in keeping our offices running smoothly. Her experience includes working as a senior events and accounting specialist, operations and membership specialist, database management and conference support and more. She has strong organizational and communication skills, and is comfortable with new challenges, multi-tasking and flexible with changing priorities.

For CHA/SMP, Catheryn will be responsible for handling the logistics of our member events, including our SMP annual conference, Day at the Capitol event, membership meetings, webinars and more. She’ll also be answering our SMP helpline and will handle all our SMP inventory and orders.

Welcome Catheryn! We are excited to have you on our team!

See our website for a full list of Our Team.

Karen Joy Fletcher

Our blogger Karen Joy Fletcher is CHA’s Communications Director. With a Masters in Public Health from UC Berkeley, she is the online “public face” of the organization, provides technical expertise, writing and research on Medicare and other health care issues. She is responsible for digital content creation, management of CHA’s editorial calendar, and managing all aspects of CHA’s social media presence. She loves being a “communicator” and enjoys networking and collaborating with the passionate people and agencies in the health advocacy field. See her current articles.