Need an Insurance Agent Who Speaks Your Language? New Online Tool Can Help

Need an Insurance Agent Who Speaks Your Language? New Online Tool Can Help

The California Department of Insurance (CDI) just launched a new online agent language locator service created to make it easier for consumers to find insurance agents and brokers who speak their chosen language. The tool gives consumers access to information on over 11,000 agents and brokers in California allowing people to search for those speaking their language in their area.

To use it, you enter your preferred language and city or ZIP code into the tool and then a list of agents and brokers speaking your preferred language near you will show up. The list will provide the agent’s or broker’s business telephone numbers, links to CDI’s Check License Status webpage, and a Google map for each of the agent’s or broker’s business locations. The service is also accessible from both mobile devices and desktop computers.

California currently has agents and brokers speaking 36 different languages, including American Sign Language (ASL), Arabic, Armenian, Bengali, Bosnian, Cambodian, Cantonese, Croatian, Dutch, Farsi, Finnish, French, German, Greek, Hebrew, Hindi, Hmong, Italian, Japanese, Korean, Malay-Indonesian, Mandarin, Mongolian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Spanish, Tagalog, Thai, Turkish, Ukrainian, Urdu and Vietnamese.

The agent language locator service is an independent and unbiased source for locating agents. CDI encourages people to check the license status of all agents or brokers before contacting them to ensure there are no formal disciplinary actions against the agent. For any questions or concerns, contact the CDI’s Consumer Hotline at 800-927-4357.

Note: this blog is edited from the CDI’s press release.

Karen Fletcher
Our blogger Karen J. Fletcher is CHA's publications consultant. She provides technical expertise, writing and research on Medicare, health disparities and other health care issues. With a Masters in Public Health from UC Berkeley, she serves in health advocacy as a trainer and consultant. See her current articles.

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