Need a Replacement Social Security Card? SSA Has Online Options

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Getting an appointment at your local Social Security office has not been super easy the last several years, especially through the pandemic. Yet now the Social Security Administration (SSA) is making things easier with online options for new or replacement Social Security cards, and/or options to schedule an in-person appointment online to avoid long waits.

Below is a blog from SSA with updates on these options:

If you need a new or replacement Social Security card, you may be able to complete, or at least start, your application on our website – and, if necessary, can even use our online scheduling tool to schedule an appointment at a local office.

Get Started

You can visit our website to begin the process. You’ll answer a series of questions to determine whether you can:

  • Complete the application process online.
  • Start the application process online, then bring any required documents to your local Social Security office or card center to complete the application.
  • Complete the application process at your local office.

Replace your Social Security card

Need to replace your card? Depending on your situation, you may be able to request a replacement card without visiting a local office. The Card Replacement Screener on our Replace Social Security card page helps you determine the best way to do so. Choose Answer a few questions to get started.

In most states, you can use your personal my Social Security account to request a replacement card. Even if you can’t complete the process online and must visit an office, you can still save yourself time by starting the application online.

Were You Asked to Come into the Office? Here’s What You Should Know

If you start the application online and we determine you need to come into the office, you may be eligible to use our new Online Self-Scheduling option. Scheduling online can save you time when you visit us to complete the application. This option allows you to:

  • Select your language preference.
  • Select the most convenient office to receive service.
  • Choose to receive communications via email or text.
  • Choose to receive email or text appointment reminders.
  • Conveniently use your mobile device to check in for your appointment.

You can also reschedule, modify, or cancel your appointment online without having to call or visit the office.

Please share this information with your friends and family—and post it on social media.

Karen Joy Fletcher

Our blogger Karen Joy Fletcher is CHA’s Communications Director. With a Masters in Public Health from UC Berkeley, she is the online “public face” of the organization, provides technical expertise, writing and research on Medicare and other health care issues. She is responsible for digital content creation, management of CHA’s editorial calendar, and managing all aspects of CHA’s social media presence. She loves being a “communicator” and enjoys networking and collaborating with the passionate people and agencies in the health advocacy field. See her current articles.