HICAP Seeks Volunteers to Help with Medicare Questions

Are you retired and looking for a meaningful volunteer experience? The Health Insurance Counseling and Advocacy Program (HICAP) may be perfect for you! HICAP is seeking volunteers to help people with Medicare navigate the complex system of their healthcare coverage options.

After 24-30 hours of training plus internship, HICAP volunteers help clients understand Medicare, including supplemental plans, drug plan insurance, Medicare health plans, and long-term care coverage. This position requires people who are computer savvy, like to explain complex regulations, and enjoy interacting with others to resolve problems.

HICAP offices are located throughout the state and cover all counties. Two HICAPs are currently recruiting new volunteers for their upcoming volunteer orientation trainings: San Francisco county and Orange county.


San Francisco County HICAP New Volunteer Training Info:
The next new volunteer training course will start on April 8, 2019 and will take place over 4 days.

San Francisco county HICAP is particularly interested in applicants who are fluent in another language,
especially Cantonese and Spanish, and is asking for a one year commitment.

For more information and to apply, please contact Ian, HICAP Volunteer Coordinator at 415-677-7598 or ianf@selfhelpelderly.org. San Francisco HICAP is a program of Self Help for the Elderly.


Orange County HICAP New Volunteer Training info:
The next volunteer counselor training course begins May 8, 2019 and will take place over 9 days. Orange County HICAP is in need of applicants who are bilingual in English and Spanish, Japanese, Farsi, Tagalog, Korean, Mandarin or Vietnamese.

For more information and to apply, please contact Lily, HICAP Volunteer Specialist at 714-560-0424 Ext 225 or lmadani@coasc.org.  Orange County HICAP is a program of the Council on Aging – Southern California.

Karen Joy Fletcher

Our blogger Karen Joy Fletcher is CHA’s Communications Director. With a Masters in Public Health from UC Berkeley, she is the online “public face” of the organization, provides technical expertise, writing and research on Medicare and other health care issues. She is responsible for digital content creation, management of CHA’s editorial calendar, and managing all aspects of CHA’s social media presence. She loves being a “communicator” and enjoys networking and collaborating with the passionate people and agencies in the health advocacy field. See her current articles.