Have you heard of the new Emergency Broadband Benefit (EBB)? It is a temporary Federal Communications Commission (FCC) program to help eligible families and households who are struggling to afford internet service during the COVID-19 pandemic. It provides discounts on services and devices, and will connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. Over 2.8 million households have already enrolled, but there are many more that qualify.
If you think you may be eligible, you can apply in three ways:
- Contact your preferred participating broadband provider directly to learn about their application process.
- Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
- Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742.
Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone). They may also watch this this ASL video to learn about the Emergency Broadband Benefit, who is eligible and how to apply.
For more information
- Check out the Broadband Benefit Consumer FAQ for more information about the benefit.
- Watch this webinar from the FCC for an overview of the Emergency Broadband Benefit, eligibility information, and enrollment procedures, and a preview of outreach tool kit materials developed for partners and the public to use to create awareness about the program. You can also download the webinar slides: PowerPoint | PDF.