California Health Advocates is deeply grateful for Bonnie Burns, our Training & Policy Specialist, and her many contributions to consumers state and nationwide. Among many things, her decades of advocacy efforts have ensured that older adults enjoy numerous consumer protections in long-term care insurance, and have brought about the standardization of Medicare supplemental insurance, known as Medigap. Before standardization, consumers had no dependable way to compare policies and many unwittingly bought more than one policy with duplicate benefits.
Long recognized as a national expert in her field, Burns has more 30 years of advocacy work in Medicare, Medicare supplemental insurance (Medigap), and long-term care insurance. She has served with the National Association of Insurance Commissioners (NAIC) consumer liaison representative program protecting consumer rights and reforming policy at state and federal levels since the program began over 27 years ago in 1992.
In addition, she has testified numerous times before Congress to guide policies for financing long-term care, including improvements for consumers with long-term care insurance. Much of her work has been incorporated into NAIC Model Laws and Regulations, which serve as a guide for and are often adopted by states. Standards contained in these adopted laws often give consumers protections or rights they might not otherwise have had.
Burns’ work, dedication and commitment to helping others has and continues to make a huge difference in the lives of millions of beneficiaries nationwide. Please join us in honoring Bonnie Burns!