Bonnie Burns has over thirty years of experience in Medicare, Medicare supplemental insurance, and long-term care insurance. Ms. Burns has served for several years as a consumer representative on the National Association of Insurance Commissioners. Ms. Burns actively promotes improved consumer protection in state and federal legislative efforts affecting Medicare supplemental and long term care insurance products. Ms. Burns has extensive experience in the research and development of educational material addressing Medicare and related topics, writing various consumer materials for consumer groups and public agencies in California and other states. Ms. Burns is regarded as a national expert in her field and in addition to her own written materials has been quoted in many national publications and broadcast media outlets. In August 2001, she was awarded the national Centers for Medicare and Medicaid Services “Beneficiary Services Certificate of Merit” for her dedication and excellence.