California Health Advocates (CHA) is an invaluable resource for our Contra Costa HICAP (SHIP) program. This organization supports HICAP statewide in numerous ways. We have used CHA for training new volunteer counselors, for providing our first-line resource materials primarily through their fantastic fact sheets, and for very important technical research as they look up applicable federal governmental regulations about very complicated matters. This latter service is greatly appreciated because those of us who work in the field are dealing with the immediate needs of clients and don’t have the time to pore through government regulations.